At Kogan for Business we understand the value of good customer relations and the importance of a reliable after sales service, which is why there’s a backup team ready to help you. Our telephone hours are 8am to 8pm on weekdays, and 10am to 6pm on weekends (AEDT).

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Troubleshooting service

Think there might be a fault with a product but you’re not really sure? Call 1300 304 292.

Faulty product

OK. So it turns out that the product does have a fault. Simply notify the Kogan Help Centre within 14 days of taking delivery and we’ll help you through getting the product returned and replaced*.

Changed your mind?

There’s a 14 day money-back guarantee on all Kogan.com exclusive brands. All you need to do is contact the Kogan Help Centre within 14 days of taking delivery and organise the product for return–for either a store credit or a refund of the purchase price of the product (excluding initial delivery charge).*

*Terms and Conditions apply.